SHIPPING AND RETURNS POLICY

RETURNS AND EXCHANGES


Returns:

Returns and Exchanges are accepted within 14 days of delivery.

We always aim to ensure that our customers are satisfied our products, but if we need to return your item(s), we're happy to help. You are allowed to return the item(s) within 14 days of delivery. To initiate the return process, contact us at safibrands@gmail.com, telling us why you are not satisfied with the item(s), and we will provide the necessary return details and address. Items must be in its original condition to be returned and must be returned with 14 days of purchase.

Any returns after 14 days of delivery are no longer eligible to be returned or exchanged. Final sale items and custom orders cannot be exchanged. Items that have been altered will not be accepted for return or exchange.

Items must be returned in its original condition with:
  • Tags still attached in original packaging.
  • Unworn and unwashed

Note:

All returns and exchanges that do not adhere to these guidelines cannot be exchanged and returned to customers. Please take care when unboxing and trying out items. Please be sure to read our returns and exchange policy carefully before making a purchase.

SHIPPING POLICY


LOCAL ORDERS:

Once available in stock, local orders take approximately 24-48 hours to be processed and delivered. When a purchase is made, a customer receives an email and mobile phone notifications. This includes package information and tracking number details for delivery. For further information, contact us at safibrands@gmail.com.

INTERNATIONAL ORDERS:

We offer worldwide shipping on all our products via DHL express. The estimated shipping time is between 3-6 days on all shipments. Once the item is purchased, the customer receives an email notification of the tracking number and package details. If the customer is not satisfied with the product, the customer is allowed to return it within 14 days for refund or exchange. To initiate the process, please contact us at safibrands@gmail.com, informing us about why you are not satisfied with the product, and we will provide the necessary return details and address. Also, the original shipping costs are non-refundable.